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Call us for all your car needs! 718-449-1022

Goodyear

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

ASSOCIATIONS

  • Carco
  • Napa Auto Care Center
  • Car Care Aware

Testimonials

  • I visited this auto repair shop on a referral from a coworker. I needed a quick oil change on my lunch hour. They got me in and out in a decent amount of time and were very courteous, professional and reasonably priced. All in all it was a pretty good experience. I'd definitely use them again and also recommend them.
    -Stephanie G.

  • Very good! Reliable place! Service is good!
    -Joey D.

  • I was very pleased with the service I recently received with KEM. They were very reasonable and the work they did was performed quickly. They have a comfortable waiting room and the staff made every effort to insure I was satisfied. I will be going back in the future and strongly recommend KEM to others looking for auto service.
    -Richard L.